Bill payment
At Clarke-Mobile Gas we realize your time is important, therefore we make our bill pay options convenient for our customers.
-
Our Bank Draft Plan provides you with a fast and secure way to pay your bill by automatically debiting your checking account. The total amount of the bill will be debited from your checking account on the due date printed on your gas bill.
Bank draft information can be updated or changed as needed by filling out and submitting a new bank draft form.
-
Sign up today for online bill pay to view and pay your bill electronically through the Invoice Cloud. In addition to paying your bill online, account access allows you to view up to two years of your billing history. Go to online bill pay.
-
Customers with an Invoice Cloud account may access 24/7 support by calling 855-786-5357.
Otherwise, you may make a payment by phone Mon-Thurs, 7:00AM - 5:30PM by calling any of our four locations. We accept MasterCard and Visa. A convenience fee will be applied.
Jackson: 251-246-2428
Thomasville: 334-636-4533
Grove Hill: 251-275-8138
Orange Beach: 251-974-5432
Toll Free: 1-800-449-3338 -
You may also make a payment in person Mon-Thurs, 7:00AM-5:30PM at any of our CMC Gas locations (Jackson, Thomasville, Grove Hill or Orange Beach). Each CMC Gas location provides customers with a secure drop box for payments made after hours.
NOTE: Payment left in drop box will be posted the next business day. -
CMC Gas provides a return envelope with our monthly gas bills. To ensure proper credit please include the bill stub with your check or money order when paying by mail.
Mailing address:
Clarke-Mobile Gas
P.O. Box 608
Jackson, AL 36545
understanding my bill
This section provides the bill date, due date and account number
This section informs customer if the account is signed up for bank draft (make possible to click & take to bank draft signup) or if the account is delinquent.
This section provides customer with the billing cycle date range for the service address on the account.
This section shows both the previous and current reading date, reading, usage and current gas rate per ccf (100 gallons of gas).
This bar graph shows the account usage over the last year broken down monthly allowing the customer to see how usage fluctuates from month to month.
This section contains a billing summary on the account. It provides any prior balance, last payment made, current charges broken down by service type, total amount due. The franchise fee is a charge imposed by the area you live in.
This section allows CMC Gas to convey information to customers concerning upcoming service interruptions due to maintenance or nonpayment, safety awareness, winter light up programs, etc.
A payment stub lists service address, account number, due date, amount due before and after due date, bank draft notification, payment remittance address.
Variable Rates
Availability charge is a flat rate charged monthly regardless of your usage.
The variable charge for gas service is calculated based on your usage.
Utility tax is 4%
Late fee is 10% of the total bill not paid in full by the due date and will be reflected on the next month billing.
Franchise Fee - If your service location is inside the city limits, a municipal fee of 5% is calculated on all utility sales revenue received by CMC Gas from customers in the area and is listed separately on your monthly bill.
If you need further assistance with your billing, please contact our offices or by emailing customer service.